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Medical Spa MD is a world-wide physician community for clinicians in skin clinics, laser centers and medspas with thousands of physician members around the world. By using this site you agree to our terms of service and fine print.

Medical Spa Medspa Advertising Marketing > What are the BIGGEST PROBLEMS you guys deal with?

Hey guys! I'm currently researching the cosmetic surgery and medical spa industry. I’m speaking with industry leaders so I can understand the industry better and see if I can help solve some of these problems. So far the common ones I've been hearing are:

1) Need more patients (loss of revenue, competitors is getting patients, no retention, etc)

2) Low quality patients (low ticket patients, patients not referring, not giving referrals, not coming back consistently, no testimonials, etc)

3) Bad reputation (patients go to competition, lower staff confidence, lower conversion rates)

4) Poor sales conversion (sales conversion lower than 80%)

5) No patient re-activation (patients return sporadically or not return at all, multiple visits stretched out etc)

6) Doesn't know what is working (spending money on marketing and not measuring it what works and what doesn't, spending money on the unknown)

Anymore that can be added or are you going through these? From what I gathered and read here also. I would like to know what are the BIGGEST PROBLEMS and CHALLENGES you deal with on a day to day basis when it comes to getting more patients, retaining patients etc...

Just hit reply and let me know.

Even if it's just one sentence I'd really appreciate your input.



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