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Medspa Legal & Legislation > I was defrauded by Leon Darden from JLJ United and I need help!

Hello
I need any feedback from people who have dealt with JLJ united from in Austin Texis or Leon Darden or MSD Holdings
I sent a laser unit (NDyag 1064 from Cutera) I was charged several thousand $5000 by
Leon Darden who claim to be an associate at JLJ. He sent back the laser unit not functioning. I had to hire another laser technician to have my laser repaired. Leon Darden caused for many thousand dollars of dammage to my laser(I have a laser report from a competent technician explaining what this Leon Darden did wrong:he used old O-rings and he does not know how to repair Cutera lasers)
Leon Darden billed me through a company called MSD holdings. This make things more complicated in the sense that I'm not sure of who I should persue and when I filled a complaint to my credit card company this made things much complicated.
I am seeking legal advice. Meanwhile I would like to know if someone might have some information to share about other wrongdoings from this individual and these companies that I've mentioned.
please email me at wicorp257@gmail.com

01.10 | Unregistered CommenterWill

Below is a person who had the same problem.
Jose Nelson Gouveia <nelsongouveiav@gmail.com>

Please contact Jose, with both of you may by you can stop this behavior.


Hello Jose,

One of the most effective ways to resolve your complaint is to report it to dotmed.com. Dotmed is a community of customers and vendors where they come together to buy and sell. The Refurb Shop is listed as well as JLJ United, Inc. Because David Darden owns part of both companies, I suggest you report your dealing with David Darden to dotmed. I would also rate both companies and attached the compliant to both companies. Dotmed has an ethics policy and if anyone is found to do bad business dotmed will black list them and the company. Make sure to use his hold name. " David Leon Darden"

Good Luck

http://www.dotmed.com/certified/more.html#blacklist
What is the DOTmed Blacklist?


In the event a registered user of DOTmed violates the Legal Notice, the General Code of Ethics, the DOTmed Certified Code of Ethics, and/or, as a DOTmed Certified user, fails to participate in binding arbitration or fails to adhere to the decision of the arbitrator, that user may have their DOTmed registration and/or their DOTmed Certified status suspended and may be placed on the DOTmed Blacklist and otherwise will not be welcome on DOTmed.

01.11 | Unregistered CommenterJose

hi sir

my name is Nelson Gouveia ,
I was swindled with $4000 dollars by is Mr. David Leon Darden, he sell to me an equipment epilight system (IPL) and never shipment, I sent to him mail, I never called by telephone. the company that worked was Ideal Laser Solution inc.TX.
I call to Dot med but not know anything.
Best Regards
Nelson Gouveia

Hello,

My name is Leon Darden

I have not done any wrong doing by either of these customers. Mr. Wael with the Cutera system had his system serviced by me. I repaired the system to spec. The machine was running fine before packing it up for shipment. I took pictures to document the system was running and then emailed them to Mr. Issa. Once he received the machine he claim it was not working. So I told him that I will stand behind my work. He stated to me that the system would not power up. I explained to him that I did not repair the power supply so it was not under warranty. I explained that I only replaced the laser rod and if that was the issue I would repair it at no cost to him. I also explained that since he was having a power issue and since this was not repaired by me he would have to pay for shipping to have sent back to me and if it turned out to be something I had did I would reimburse him for the shipping charges and repair the system. He made the decision to not do this and to have someone else work on the machine. Well like any service company or manufacturer. I could not honor a warranty because I sent this machine to him working and to have someone else go and fix the repairs that were done it voids the warranty. Mr. Wael Issa voided his warranty by having someone else go and repair his system and is now trying to ruin my name and reputation.

Mr. W. Issa made a poor business decision I advised him on many occasion that if he let someone else work on the machine by myself it would void his warranty. This is documented through the numerous email correspondences between my self and Mr. Wael Issa. and I will be glad to provide this documentation to anyone who wants to see it.

Just contact me via email and I will forward this info to you. leon.jlj@gmail.com

Now as far as Mr. Nelson Gouveian I have no idea who this person is.

Hi,

My name is Bob and I was reading these posting. I have one question that Mr. W posed in his posting. Who is MSD Holdings and why bill through that company instead of JLJ United the company who did the work? Is MSD Holding part of JLJ United?

01.13 | Unregistered CommenterBOB

Mr Leon the frauder: can you answer this question how come i was dealing with you while you were answering the phone at JLJ united and send me email from a JLJ email adress and making me think that i was dealing with JLJ united and you charged under MSD Holding. I do not understand that and it is very dishonnest since i autorised JLJ united to bill me and MSD holding is the biller: I think you have to ask yourself some question: why are you trying to use other compagnies for a transaction that was between me and JLJ united or all of these compagnies are fraudulent? I have the filling paper concerning MSD holding there is no link between JLJ united and MSD. I can share the email authorising JLJ united to bill me while you leon David Darden used another compagny to bill Me. Also i have a service report from a respectable technician in this field who assessed your supposed service you do not know how this fix laser you know how to scam people . I am willing to share also this service report. I am an honnest person and i have nothing to hide. To any reader please beware of this supposebly laser technician: Leon David Darden:Also you will soon hear from my lawyer
If anyone would like to have copys of my document concerning this faudulent man behaviour please send me a request at wicorp257@gmail.com

01.13 | Unregistered Commenterwael Issa

I was just on DOTmed and seen Leon Darden listed as the President of The Refurb Shop. Is all these companies related.? I called JLJ United and ask for Leon Darden and he is working there as well. JLJ United and The Refurb Shop does the same service. I don't know who is telling the truth but all these companies look pretty suspect to me. Can someone please explain why you need three different companies to do the same service? Does the customers you servicing know they are doing business with the same people?

01.14 | Unregistered CommenterBOB

Hello everyone,

At one point I was considering leaving the JLJ United, Inc. Family. So I created the refurb shop. Like i stated in my claim for innocents I have all the conversation between me and Mr. Issa. I will be glad to forward this info to anyone who doubts my innocents you can see for your self that this is a false claim. You will be able to read his words and mine as well. No need for lies on my part or on the part of JLJ United, Inc.

If you really want to know the truth please contact me for the true information. I have not frauded anyone and I am willing to provide this information to prove it. I gave Mr. Issa solid information to have this matter taken care of and he chose to ignore it.

Once again The Refurb Shop was started when I was thinking about leaving JLJ United, Inc.and was made an offer to stay so, I left the site up as another avenue to help customer get what they need. Both sites now lead to JLJ United, Inc. and by the way we are not the only company that has more than one site. JLJ United, Inc. has been in business since 2001 there is nothing funny or strange about the company and they do business all over U.S. and Abroad.

I ask if you want to know the truth contact me via leon.jlj@gmail.com and I can forward you the information to clear this claim up.

Regards
Leon Darden

Hello Mr. Darden,

I really appreciate you being up front about your dealings with Mr. W.

Thank you.

P.S Who is MSD Holdings? I understand The Refurb Shop and JLJ United, Inc, but who is MSD Holding?

01.28 | Unregistered CommenterBOB

As we can observe Mr. Darden lack objectivity and try to creat diversion by not answering the real or core question: how come that i thought that i was dealing with JLJ united and i got charged by MSD Holding and the unit was sent to me broken. I beleive that he is a talented scammar and also if he was doing so i have proof that his partner at JLJ united were not all aware of what was going on or either they were part of the scam. I hope that my posting help other poeple or potential customer to beware.
Like I said before i am willing to share my email of approval to JLJ united and proof of the charges made to my account by MSD holding for the same period of time.I have no other goal or wishes than being sure that this scammer is slowed down in his scamming process. We all need to do business but not by frauding people.

Mr. David Draden said he doesn't know me, but he sold me a Epilight Laser for $4000.00 and never delivered the system. The company he owned then was Idea Laser Solutions. Now he have The Refurb Shop, JLJ United, Inc and this MSD Holding. BEWARE OF ALL THESE COMPANIES, THEY ARE NOT HONEST PEOPLE!

Leon said he open The Refurb Shop to work with JLJ United, Inc. Wow, where all these other companies coming from? MSD Holding, now Idea Laser Solutions. this seems very confusing and suspicious.

02.6 | Unregistered CommenterBOB

The Refurb Shop, MSD Holding , and JLJ United, Inc is all owned by the same people. Please be aware if you are doing business with one, you are doing business with the other. They have lost several of my hand pieces I sent them.

07.5 | Unregistered CommenterNelson

So which company ca you trust?i need some work done and
im from canada
Donna

The guy now own a company called Laser Services Unlimited. Please be aware of these people. His partner name is Lorenzo Flowers. They keep changing names to get away from people owe money. STAY AWAY!

09.2 | Unregistered CommenterBob

I have done business with both companies and have not had any problems. The companies are not one in the same. These guys all use to work for JLJ United and now have started there own individual companies. JLJ UNITED started everything, then closed and three of the guys involved started three different companies. Aesthetic head pros, Laser Services Unlimited and The Refurb Shop.

I hope this helps all that are involved. I do know no companies can't make everyone happy. There will always be a customer that is not happy with the service or product they have purchased. Unfortunately bad news travels better than good news.

I do know that these guys have been around longer than most companies out there I have dealt with them for over 10yrs. They have changed names once in 10years do to the partnership breaking up. It happens in business.

09.27 | Unregistered CommenterCathy

I have done business several times with Leon (initially through JLJ and now Laser Services) for refurbishing of headpieces. I am completely satisfied with his work and assistance. We were having an issue with one handpiece going bad twice and he took it back and tested it for a week and made recommendations to update the water filters on the machine, and everything works well. He had no problems honoring the warranty he gave on the initial repair. I trust them completely and plan on using them again in the future.

11.10 | Unregistered CommenterDr. S

We just tried to send the " Laser Services Unlimited" legal papers for hand pieces they supose to have repaired and never worked. The sheirff office say the building is now empty. Laser Services Unlimited is who repaired my hand piece; however my credit card statement reads The Refurb Shop. I spoke with Lorenzo Flowers when I first inquired and Leon was suppose to be the one repairing my hand piece. If anyone know how to contact Leon Darden or Lorenzo Flowers please inform me. I need a physical address.

francism@gmail.com

Gentlemen:

As far as I know, there is only one company in the US that is not affiliated with Cutera, Inc., yet has requested and received information pursuant to 21 CFR 1040.10-11 from Cutera, Inc., and is supported by Cutera with training, special tools, and software. This is not a judgment against Mr. Darden, but many technicians feel they are doing the right thing when repairing a laser, and end up doing something wrong because they do not possess information pursuant to 21 CFR 1040.10-11. The only company you can trust to service your laser is one who can verify they have acquired service information directly from the manufacturer, and who has a track record of reliable service. You should not ship your laser to a repair depot unless you are out of the country. Even then, it may be more cost effective to have a technician come to you. This also protects your laser. Beware of those who say they can do more than they can prove they can. Be sure to check the credentials of those servicing your lasers, and make sure they abide by FDA laws. If you hire someone to repair your laser, and you don't make all these verifications, you are the only one at fault.

I have been doing medical laser/IPL repair for over 27 years.
JLJ/IPL Pro's and all the other front conpanies that Leon Darden/Jeffery Loveless/Lorezo Flowers are involved in will do nothing but steal your $ and leave you holding the bag!
IMO there in NOT ONE legitimate IPL head refurb conpany that knows what the hell they are doing!
It's just a gamble for them. They say they can repair/refurb your IPL head and carge you a lotof $ and just HOPE they get it right!
They are ALL nothing but hacks TRYING to understand IPL heads and get it right, thus far, no one has!

10.30 | Unregistered CommenterPRE

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