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Palomar: Starlux, Slimlipo & SINON > Should I buy a used Starlux 500?

I am considering buying a used Starlux 500 but am worried about getting a lemon. The Palomar rep told me that the warranty left on the used machine is not transferable. I am thinking that perhaps I should just buy new to eliminate any worries. Do you have any experience buying used lasers? Any advice? Thanks.

12.7 | Unregistered Commentermdgirl

If you purchase a used Starlux 300 or 500, there is a 25K "certification" fee that Palomar will charge you to inspect the box. Cutera does the same with thier lasers as well. This certification fee will be the only way that you can have the system serviced by the manufacturer. This certification fee is the only way to transfer ownership according to Palomar. So be wary.

Thanks for the info. My rep told me that I would have to pay the "refurbishing fee" of $45K before I could purchase a warranty from them. Has anyone had a GOOD experience buying a used laser? Thanks.

12.9 | Unregistered Commentermdgirl

Does that mean you have to pay a service contract in addition to the recertification?

12.9 | Unregistered CommenterCanMD

MD Girl,

The first problem is that you are talking to the sales rep. Find a used starlux on the open market. Gather info about the system. Year, make , model and most importantly...the serial number. Then talk to one of the two guys in the service department at Palomar and ask THEM what the total price would be to have service on the system you buy used. Your rep is not the one that would give you a quote on how much it would cost to have the system serviced......your sales rep has no clue. Just the service guys have that information.

Thanks Texas Laser. Good to know. Did you buy a used Palomar laser? If so, what series and are you happy with the laser and the company?

12.10 | Unregistered Commentermdgirl

I have a used Palomar laser that I purchased from a personal friend. If the system needs to be serviced in the future, it will all be done under my friends account. I am not paying a company 25K for 2 hours of supposed "certification". The system has performed very well and really have no complaints. I use a Starlux 500 in addition to my Cutera Xeo platform as well. One thought would be that I am sure Palomar or other laser manufacturers will have used or refurbished systems that they may sell....and then you wouldn't have to worry about the recertification baloney.

I have a used Palomar laser that I purchased from a personal friend. If the system needs to be serviced in the future, it will all be done under my friends account. I am not paying a company 25K for 2 hours of supposed "certification". The system has performed very well and really have no complaints. I use a Starlux 500 in addition to my Cutera Xeo platform as well. One thought would be that I am sure Palomar or other laser manufacturers will have used or refurbished systems that they may sell....and then you wouldn't have to worry about the recertification baloney.

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01.27 | Unregistered CommenterSin

I have a used Palomar laser that I purchased from a personal friend. If the system needs to be serviced in the future, it will all be done under my friends account. I am not paying a company 25K for 2 hours of supposed "certification". The system has performed very well and really have no complaints. I use a Starlux 500 in addition to my Cutera Xeo platform as well. One thought would be that I am sure Palomar or other laser manufacturers will have used or refurbished systems that they may sell....and then you wouldn't have to worry about the recertification baloney.

I have a used Palomar laser that I purchased from a personal friend. If the system needs to be serviced in the future, it will all be done under my friends account. I am not paying a company 25K for 2 hours of supposed "certification". The system has performed very well and really have no complaints. I use a Starlux 500 in addition to my Cutera Xeo platform as well. One thought would be that I am sure Palomar or other laser manufacturers will have used or refurbished systems that they may sell....and then you wouldn't have to worry about the recertification baloney.

People use this site to talk badly about others.

04.1 | Unregistered CommenterDr Truth

I bought a used Starlux pulsed light and laser system with the Lux RS, LuxY and LuxG hand pieces. It is a tremendous work horse. I am looking for a hands on training course or just a seminar explaining the various uses, fluences, etc. in the San Diego, CA area. (Even Arizona is fine.) Thanks

Try National Laser Institute in Scottsdale AZ I took a two week course and am now certified as a laser technician. Check out thier website.

10.5 | Unregistered CommenterLDW

Yes, National Laser Institute is one of the better courses in lasers

Texas Laser, I am looking at both the Starlux 500 and the Cutera Xeo. Do you have a preference, and if so , why? Thanks.

If I had to choose one and only one I would go for the Starlux. Overall I am more pleased with clinical efficacy and speed with the Palomar Starlux. But, the one thing that Palomar lacks is some of the marketing. If you are looking to start and aesthetics practice from scratch it may be easier to do that with the Cutera. It is much easier to market the "Pearl and Titan" than it is to market Lux 1540 or Deep IR....what does the consumer know about those Palomar treatment descriptions. But if you are going to do mostly photo rejuvenation and hair removal, I would recommend hands down the Starlux for speed and results. I am not knocking the Cutera in anyway, because it is the best and most versatile NdYag on the market. One thing that bugs me about the Cutera is you have to fly a technican in from 1000 miles away to replace a $ 550 water filter and pay another $1100 on top of that amount. With the Palomar, you can replace them your self instead of having a Cutera water filter expert fly for four hours, get a rental car and charge your for Cutera's need for revenue.

Is the Starlux safe for rejuvenation for skin types 4and 5? Am looking to start a practice and would appreciate some info.

10.21 | Unregistered Commentertrinigirl

Starlux is safe for treatments using G hand piece for skin types I-IV. 1540 fractional is safe for I-III and IV-V with hydroquinone 4% pre and post treatment. I have not used Deep IR on any skin types other than I-III.

thank you for your response,will keep that in mind!

10.25 | Unregistered Commentertrinigirl

If you are looking for a versatile clinical based unit and platfrom you should look at Lumenis and or Sction first. Lumenis invented IPL technology and it is a solid product. Sction BBL is also a very good system. Cutera however makes one of the best ND YAG on market stay away from there IPL and other modalites as they are suspect at best.

Palomar is a third place as far as IPL it is a capable unit for photorejuvination however the ND YAG is very lacking as well as the other options.

[WARNING: This person has posted under a number of different names from the IP address 76.106.35.169 in Middletown Maryland. This is an indication that the person is posting false comments in an attempt to influence the discussion. - Medical Spa MD]

10.25 | Unregistered Commenterlaserdocmd

Laserdocmd,

I agree that Cutera has a superior NdYag on its Xeo platform and is superior to the Palomar. But what specifically makes the Lumenis the best as far as IPL?

I own Palomar Starlux 500. It is simply amazing! You won't regret purchasing this, I routinely perform a wide array of treatments--from acne scar treatments, permanent hair reduction, spider veins and photofacials, This piece is very reliable. The company has excellent customer service. To top it off, it has no consumables. Patients claim that they are comfortable after the treatment.

06.28 | Unregistered CommenterRica

I had bought a used from palomarmedical, a starlux 500 refur by palomar, with red, yellow, and green hand piece and with emerge sys, cost me 72k, 500 has 1 year warranty and emerge has 2 years. all hand pieces has 0 shots. they also sent me a trainer for it, although i had that already. so far so good, nothing happen yet :)

12.7 | Registered Commenterkevin yu

I bought a used Palomar 500 Starlux. Great system. I use a third party service group for my service. Very reasonable. Everyone should consider this. I have a friend with a unit for sale. Ring him up.

10.10 | Unregistered CommenterMD in NC

Try using NYlaseroutlet.com - they have fully refurbished palomar 500 and 300 with a beautiful showroom in NYC to test it before you buy

12.31 | Unregistered CommenterAri

I actually purchased a XEO fully refurbished from www.nylaseroutlet.com - they service my reguarly and I never have issuers.

01.1 | Unregistered CommenterJon

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01.15 | Unregistered Commenterjastin

Hello,

We are a company that buys used aesthetic Laser equipment as well as have a very wide range of new lasers available for purchase in our inventory. I wanted to see if you had anything available for sale? I would love to assist you if there is an interest in selling something. Not sure if you know, but our company is the only company to have taken over the account of the American Laser Skincare account. It was a HUGE LIQUIDATION! So we hold the largest in-stock selection of Aesthetic Lasers. Some of the things featured are… 100 Gentlemax Pros, over 100 Vela shapes, and much more new lasers between 40-60% off. We do trade-ins as well if you wanting to change from your old Gentlemax to a new upgraded one. Attached below you will find a document detailing the relevant information we will need to evaluate your equipment. Let me know if you have any questions, concerns, or comments. Or if you don’t have anything and just want our information, then keep us in mind for future changes and we would love to assist you with lasers that just are sitting around.

I look forward to hearing back from you soon.

Thank you,

Mychel Jones | Rep
MedShare Technologies
2601 W. Mockingbird Lane
Suite 100 | Dallas, TX 75235
Phone: 469.709.8948 x2016 | Fax: 469.709.8948 x2042
Email: mjones@medsharetech.com |Web: www.medsharelaser.com

07.20 | Unregistered CommenterMIKE J

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