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Know Thy Medical Spa Director

Most physicians I now are comfortable letting someone else handle all the daily decisons that come up. They prefer to stay in a coccon and deny any responsibility for knowing where the paperclips are. While this is certainly less stressful than adding manager to their title, there are a hosts of problems that occur when a business relies so heavily on an individual employee.

Twice I have seen situations where a manager of some sort was embezzling funds from the business. If you empower an employee with what amounts to partnership status, don't be supprised when they act like a partner. This is not to say that you can't trust your staff. In fact, if you don't trust your staff you're in a lot more trouble than anything we can fix here.

If your Manager/Director/Whatever is the only one in your office/clinic who can run the place.  Bite the bullet and make the change now. Businesses that are successful run on systems, not on individuals.  

Reader Comments (1)

"now" should be know as in ....doctors I know.


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