Warren B. Seiler III, MD
John Di Saia, MD
Beatriz H. Porras, MD
Shervin Naderi, MD, FACS
Edward Zimmerman MD
Paula Di Marco Young, BS RN
Seth A. Yellin, MD FACS
Dr. Kevin D. Light
Stephen Weber MD PhD
Brian K. Sidella
Sabine Zenker, MD
Daniel Kaufman MD
Brian Howard MD FACS
Mickey A. Couvertier
Lila Bratani MD
Alex Denes MD FACP
2 CommentsCynosure hair removal lasers + service
Buying used cosmetic lasers can be tricky.
For those of you that have had problems with Cynosure there is help, for those that do not or have not had problems you are lucky. Not all of Cynosure service department is bad, there are a few good technicians and some that are just there for a job.
Cynosure hair removal lasers are very good if maintained properly. There are few things that you must be aware of:
- Flash lamp pulses on the Cynosure: Do not go over 1 million on the yag and 750,000 on the alex.
- Keep track of your voltage: Do not run the laser over 820v, this could lead to pump chamber failures and blown power supplies. These will be very expensive repairs.
- Inspect your hand pieces every time you use them, making sure that there are not large pits and / or burn spots inside. Keep your windows clean and change frequently. If your hand piece is getting hot during use, then you have problems with it, and the hand piece needs to be checked.
If you are thinking of having your Cynosure laser service by a third party company, just remember not everyone can work on them, even some of the manufacture’s technician have problems working on them. There are many after market parts available as well but you get what you pay for. Would you take your Mercedes to Bob’s Auto for service? I know of only a couple technician outside of Cynosure who can repair them. We make sure that you get what you would expect from the manufacture.
If you are thinking of purchasing a used Cynosure laser or other cosmetic laser, please have a technician that knows the laser look at it for you before you put any money down. Would you buy a used car from a fly by night dealer without having your mechanic look at it? I have seen and heard every nightmare you could think of, I have also seen some very good deals. I had a lady call me that purchased a laser that had blown the power supply on it 2 weeks after purchasing the laser. That same laser was about to be sold to a customer of mine that wanted me to help him find a laser. I told him that this laser in poor shape and that it would need very costly repairs. I was not surprised when the lady called me and gave me the serial number of the laser. It does not cost to get a second opinion on something that could save you in the long run.
When it comes to Cynosure, Candela and Deka lasers if you are having problems or need support please feel free to contact us at Integrity Laser Inc.
Note: The above is a guest post from Integrity Laser. If you would like to write for Medical Spa MD please contact Medical Spa MD here.
Reader Comments (2)
The advice about the flash lamp is particularly important. I purchased a Cynosure a few months ago and blew the lamp within two weeks after pulsing over 1 million on yag. It's easily done when you're thinking about everything you've got to do and the instructions do not emphasize this point strongly enough.
Also, it's a very good idea to get any second machines checked over before you hand over your hard earned cash. People forget this when they're not dealing with a conventional consumer product and these machines can depreciate quickly so heed the warning this post give.
I think that regardless of the type of equipment that is used, laser hair removal should always be done a highly trained technician.