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« Physicians' Need to Understand & Influence Their Online Reputation | Main | Medical Spas & Groupon Group Buys »
Wednesday
Nov172010

Chicago Doctor Sues Over Yelp & Citysearch Reviews

The next time three of Dr. Jay Pensler's patients could be seeing him will be in a court of law. But it's probably not what you're thinking. Pensler's patients aren't suing him -- he's suing them.

Pensler is upset about negative remarks they made about him on Yelp and Citysearch , two websites where customers can anonymously post reviews about almost anything and everything.

I was trying to prevent what happened to me from happening to other women," one of his former patients told FOX Chicago News. "I didn't want people to go through the same thing I went through."

If you want to know exactly what the women who posted reviews went through, they said the pictures speak for themselves. One woman's breasts are clearly uneven and the nipples point in different directions. The X-ray from another woman who received a tummy tuck showed an object that looks like a staple. She said it is actually the head of a needle Pensler left in her body, but Pensler says was left by another doctor in a previous procedure.

Some people call him a butcher, which I agree with," another woman who went to Pensler told us.

Like the other patients we interviewed, she asked we don't identity her because she's embarrassed and scared what she says can be used against her in a trial. Since seeing Pensler, she said she's been operated on twice by another surgeon to correct Pensler's work.

Pretty harsh stuff. Click here for the rest of the article.

Dr. Pensler is in way over his head of course since he's got no recourse if either the patient's claims are true or they're the patients opinions. The law suit that Dr. Pensler was hoping would keep negative reviews of his practice off of the internet are having exactly the oposite effect. His lawyer should have told him as much.

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