When Clients Demand a Refund: Free Webinar

Our friends over at Healthy Aging Magazine are hosting a free medical webinar that should be of great interest to our members.

What happens when a patient is not happy with service or the result and demands a refund? ADVANCE for Healthy Aging, a trade magazine for cosmetic medicine professionals, will be offering a medical webinar, called “Doctor, I want my money back.”

• This free webinar takes place Wednesday, Jan. 19, 2011, 8:00-9:00 p.m. EST, with presenters Jeffrey Segal, MD, board certified neurosurgeon and CEO of Medical Justice; and  Michael J. Sacopulos, partner with Sacopulos, Johnson & Sacupulos of Terre Haute, Ind. The Webinar will address how doctors can level the playing field; and when refunding makes sense and doesn’t. In addition, these presented will also discuss what to do with negative online reviews—that often come as a result of disgruntled patients.

Use the link below to register:

https://www1.gotomeeting.com/register/590756176

Comments

[kim dahle]

Unfortunately I missed this Webinar. Any chance that we get a link to the recording.

Thanks
Kim, Medspa Owner

[Zoë]

An echo to Kim's question-- wondering if there may be a link or transcript available for this Webinar?

Thank you,

Zoë

[Marci Landsmann]

Here is the link to the archived Webinar on ADVANCE for Healthy Aging's Web site.

http://healthy-aging.advanceweb.com/Webinar/Editorial-Webinars/Doctor-I-Want-My-Money-Back.aspx

Best,
Marci Landsmann
Editor
Healthy Aging