Three Great Rules Of Productivity For Your Medical Spa

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How can you improve the productivity of your medical spa?

Here is an excerpt from an article in Connect Magazine. 

Employer Rule No. 1: Give employees ownership of real deliverables. Depending on the kind of manager you are, you’ll either shy away from this because: a) you can do it better, or b) you don’t want to overload your direct reports. Either is a mistake. In my experience, most complaints I’ve had with any of my past employers have related to having too little to do, rather than insufficient salary/title/etc. Give your employees meaningful work, and they will (eventually) love you for it.

Employee Corollary No. 1: Insist on personal accountability. Yes, it’s scary to have people counting on you. It’s much easier to coast along behind the scenes. But admit it: it’s not very satisfying. Sloth never is. It’s much better to be king of an infinitesimal pond than a nobody in a massive ocean. Go for the responsibility, not the title. (I’ve made this mistake on several occasions, and each time I’ve regretted it.)

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Know Thy Medical Spa Director

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Most physicians I now are comfortable letting someone else handle all the daily decisons that come up. They prefer to stay in a coccon and deny any responsibility for knowing where the paperclips are. While this is certainly less stressful than adding manager to their title, there are a hosts of problems that occur when a business relies so heavily on an individual employee.

Twice I have seen situations where a manager of some sort was embezzling funds from the business. If you empower an employee with what amounts to partnership status, don't be supprised when they act like a partner. This is not to say that you can't trust your staff. In fact, if you don't trust your staff you're in a lot more trouble than anything we can fix here.

If your Manager/Director/Whatever is the only one in your office/clinic who can run the place.  Bite the bullet and make the change now. Businesses that are successful run on systems, not on individuals.