Medical Spa MD is a community of 28,000+ plastic surgeons, dermatologists, & aesthetic physicians practicing cosmetic medicine worldwide. FREE Medical Spa Deals for Clinicians

About   |   Advertise   |   Press   |   Contact

Sponsors & Friends

cosmetic fillers ad

Medical Spa RX Group Buy Program.

medical spa design and advertising

Graphic Design for Medical Spas

Waiting Room Video DVD Marketing

The very best bang for your buck cosmetic marketing!
Watch demo Frontdesk waiting room videos and DVDs.

Medical Spa Training Manuals

Medical spa & laser clinic staff training manuals.

2nd MD
2nd MD - Boarded US physicians work from anywhere.
Medical Justice
Relentlessly protecting physicians from frivolous lawsuits.

More control of your income, career, and lifestyle as a physician.
Read our terms
Newest Comments

Medical Spa MD is a world-wide physician community for clinicians in skin clinics, laser centers and medspas with thousands of physician members around the world. By using this site you agree to our terms of service and fine print.

« Lipodisolve is popular despite obsticles | Main | 5 Questions To Ask About Your Medical Spa Web Site. »
Saturday
Sep222007

Medspas: Laser burns and IPL horror stories.

laser.burns.jpgLaser burns on CNN:

 
Laser treatments can be dangerous in the wrong hands. 

Video of nasty burns from medical spa laser hair removal treatments.

I would like to say that I've never seen a patient who looked like this but unfortunately I have. The American Laser Clinc patient who was burned had a similar look with this kind of a 'zipper' look where the treatment area didn't even get complete coverage.

It amazes me that someone could be treated like this. I mean, look at that pattern. It looks like it was performed by a ten year old in a hurry.

This picture was taken off of video that was shown on CNN. Does anyone know where this patient was treated?  I can't imagine they're still in business.

If you have suffered clinical negligence on this scale then speak to Patient Lawyers with no obligations.

Reader Comments (210)

This is actually a fairly common skin reaction when patients with recent sun exposure (i.e., Florida beaches) are treated with ANY pulsed light device (or 755 nm - 810 nm) lasers. Many patients will lie to your face about recent tanning but tan skin is pretty to anyone with a pair of eyes. The operator was obviously "sliding" the handpiece across the skin and leaving a great deal too much space between his/her treatment "spots" (or the device is delivering pulses with inconsistent energy fluences). It is also obvious that the operator was too impatient to perform test spots before treating. A test patch would have avoided this nightmare and all the wonderful publicity they received in the national press.

There is supposed to be another story coming next Monday on CNN. These "horror" stories and pictures never seem to say who,where, why and how.


Training and education is the key to safety in this industry. We know of several major lawsuits where the physician was on site and it still didn't prevent the injuries from occurring through errors in judgement due to lack of training.

California is again trying to place regulations requiring a physician to be on site at all times. Two presentations were made and both presenters had the same photo. It wasn't either one's patient.

I would be very interested in seeing statistics on the number of incidents that occur yearly in this business. According to our insurance underwriters, this is not a "high risk" business. We have been able to obtain professional liability insurance from a top ranked insurer for less than $7,000 per year. This covers our "physician", and all of our technicians, which includes aestheticians.

We believe that one of the biggest risks in the industry, are individuals who are buying "used" lasers and not receiving the appropriate training from the manufacturer. Unless you have been trained on the equipment, previously, you should seriously consider passing on the "deal of the century". If you do buy it, you should have it shipped to the manufacturer for inspection and receive the appropriate training.

09.25 | Unregistered CommenterWPS

I had extreme fat loss from an IPL machine. Before and afters are here: www.prettyonceuponatime.wordpress.com

Just trying to help anyone out there make an informed decision before their life is destroyed.

09.26 | Unregistered Commentercassie

I got IPL laser on brown spots and old acne scars all over my face 8 days ago. I was tan from the summer, though I hadn't been in the sun directly in a few weeks. Wherever the laser hit directly has peeled off, but the areas between where the lawer hit is still brown skin on my face and around the hairline. I feel like a jigsaw puzzle. Does anyone know if the dark, "old skin" will fade to match the "new" light skin?

09.26 | Unregistered CommenterJesse

Sounds like you have a few "skip areas". Go back and have these treated, so everything will color-match for you.

09.26 | Unregistered CommenterTF

Jeff, I find it unfortunate that you have to place such a story on this site. You see I'm sure that there is not a physician or nurse or laser tech. or YOU that has not made mistakes. You see although it is unfortunate that that person had such burns, it it something that can happen even in the MOST EXPERIENCED hands. I don't work for American Laser Clinics and I know that you are not a clinician, so lets do a survey on experienced clinician and ask them if they have EVER made a medical error. One that they may be sorry about doing but have done.

Your statements are arrogant and irresponsible.

10.23 | Unregistered CommenterMD

MD says that my statements are arrogant and irresponsible. Hmmm.

Certainly MD is correct, I'm not a clinician. I have however been involved in clinics that have treated thousands or tens of thousands of patients. While MD seems to take me to task for using somewhat colorful language, I can't see that it's either arrogant or irresponsible. While I wouldn't deny that complications can and do happen, I will defend my statement that the photo above shows a complete lack of care. I have yet to hear any clinician or technology company prescribe a treatment that shows the haphazard, area skipping treatment above. The fact that I've seen other examples and say so is neither arrogant or irresponsible. It's just what happened.

MD feels that I shouldn't post this type of information. Why? Evidently he thinks it will taint the general public or that I've singled out ALC. I'll go ahead an put that to rest. I did, in fact, single out ALC because the burns I saw were from an ALC clinic. If that's abhorrent to your for some reason you're welcome to criticize to your hearts content.

As long as you're not arrogant or irresponsible.

Jeff,

The reason I said your statements are arrogant and irresponsible is because of the tone you used. Look, the more medical spas open the more patients we are going to see with problems. Laser burns tend to look very bad. Some are. Many just look bad. You know that if you have seen many cases.

This is a public site. The CNN story is a public story. All these type of stories and pictures just fuel the fear in the public.

We don't know what happened to that person in the picture. It looks bad. How does she look now?

I'm not excusing the fact that something went wrong. I'm saying that your approach to addressing the issue is wrong. You are most likely angry at ALC.

I don't feel that you should not post this type of information. I think you should do it in a professional manner. You are a professional, arent you?

People that get laser/ IPL, botox, cardiac stents, CABG, or any medical treatment need to understand that there may be serious complications.

The people who do these procedures need to do everything in their power to make sure these complications don't happen.

But there is not a doctor out there who can say they don't make mistakes.

Post responsibly, don't fuel the fire.

10.24 | Unregistered CommenterMD

I would have to side with Jeff on this one.

There are indeed some problems in this industry - and one of them is the use of these powerful technologies by people who are undertrained and/or unable to treat the complications they create.

Jeff's post presents this issue loud and clear. I did not find the tone of the piece to be unprofessional in any way.

10.24 | Unregistered CommenterTF

I keep going back up to the original posting and I don't get it. There is no arrogance or unprofessionalism that I can see. I AM angry at ALC for the way that they treat their patients and staff but then again, I NEVER saw any burns like this, so maybe I have a different perspective.
This was a major, major mistake-why didn't they stop? It must've been painful. Even if they had numbed the area, by the time they got to one side they would've seen a burn coing up from where they previously placed the laser.
No way was there test spots done-and they skipped large areas to save time, an ALC trademark.To me the description "performed by a ten year old in a hurry " is a pretty realistic decription, no unprofessionalism at all.

I guess I just don't see it that way. Just my opinion.

I feel that TV shows like this on CNN or Post like this in here are inflamatory and serve to sensationalize the problem.


The pattern you see up there is incorrect and should not have been done.

However, a person can get a burn and a serious one even in trained hands. But those things are never mentioned in these stories.

What if a patient got a tan or used tanning products or chose to take medication that could cause a burn and did not tell the clinic. that happens all the time.

Lets give equal time to those things as well.

Hope the patient in the picture does not have permanent problems.


10.24 | Unregistered CommenterMD

I HAVE seen those type of burns. I have seen when a client lied and swore they had no sun exposure when they actually did. I 've seen it when a tech made a mistake and used a foto facial head with laser hair removal settings and caused a burn.I have seen techs skip a test spot and cause a burn because the settings was incorrect. While it freaks out the technicians and it ultimately is a burn,*** no way no how *** did it look anything like this picture.
It's almost like the laser tech was blindfolded. It is a shame and it makes everyone in the industry look suspect-but I still think it's legitimate to show these pictures. If only so it prompts higher standards and better training

These burns we abviosuly caused by an amateur technician as the placement indicates. Thankfully the "tractor mark" placement was so poor or the overlapped areas would be even worse. In the 3 years of Sciton BBL, we've never seen burns like this (and I certainly would fire any tech whose placement was less than 50%).

This picture is horrifying. It just demonstrates what can happen when technology is placed in untrained hands.

10.27 | Unregistered CommenterLisa Mills

Three weeks ago I had a GentleLase laser surgery for a "dark spot" on my nose from a chicken pox scar (from 15 years ago). I now have a disfiguring dark ring of pigmentation that is 4xthe size of the scar and reddness on my nose from the surgery. At the 3 week visit, I was told that my skin type contributed to the "side effect." Bottom line is I have a disfiguring ~1cm dark brown halo with red blotches of skin on my nose. I was told to try Triluma for 4 weeks and reevaluate. What went wrong? What do I do? Should I see another Dermatologist. Any advice would be highly appreciated.

11.5 | Unregistered CommenterAZ

In response to the original post, if you see the November issue of Marie Claire, there is more information on the med spa that did the treatment. See the Beauty Report for the article. The patient is cited as Jordan Miles of Panama City, FL. While the business is now closed, the patient is suing the owners, according to the article.

11.5 | Unregistered CommenterKC

We all have heard of mistakes happening in hospitals. The wrong leg goes or a bad diagnosis is made every day. Mistakes in the very worst way happen and can effect anyone. They are not to be excused. The technique was very poor. Anybody with pride in their work would not perform a treatment this way. If it is Laser or IPL, and there is a differnece, you always start at a low fluence so things like this don't happen. It looks like no laser gel was added to the skin as well. As far as the training from the laser companies, it s------. Are laser company withheld proper technique and information so we wouldn't be too aggressive. Now from the proper perspective the lack of knowledge would be alot more dangerous to the client or patient!!! That looks like a full thickness burn by the way. Ouch!

11.7 | Unregistered CommenterDe

I think ,sometimes, when everything is done correctly, and all of the safety protocols are followed, and there are no burns at all, that the laser techs can get complacent. They get lulled into a false sense of security and say things like "well IPL isn't a REAL laser so it's not possible to hurt anyone" or" I've never had a burn!" like it can't happen.
I think it's important and necessary to show the consequences of lack of training or fullout ignoring the basics that all techs should know. Most importantly what to do if there IS a burn!
It looks like this girl was just sent home without so much as an icepack.

The Med Spa business attracts many underqualified Drs and Nurses who see the profit margin in this industry. EXPERIENCE and training are key. Dont let just anyone take a laser to your face or body. Dont let just anyone inject a substance inside of your face. Seek a board certified plastic surgeon or dermatologist. I for one would like to see this Med Spa nonsense stop. I am a victim of such a facility. Do your homework people.

Patriciarobinson,

Who would you rather have "inject your face" or "laser your body"?

Would you prefer the dermatologist that injects 2 or 3 patients a month or someone who injects 2 or 3 patients a day.

Would you rather have a "plastic surgeon" that hires a PA or nurse practitioner to do these procedures?

Would you rather have a plastic surgeon that would rather be putting in a pair of boobs than inject your face?

Would you rather have a family physician/ER doc/internist that do nothing but these procedures.

I am a FP that has more technology than the 2 large hospitals in my area. I laso have more technology than the plastic sureons and derms in my area. I have the most advanced injection techniques being taught. For most derms and plastics this is just a sideline, for me it is all I do. When I talk to them they are surprised by what I can teach them.

So now who would you want doing these procedures?

Yes, I think it is very important to know who is working on you and their experience. I think if you do not feel comfortable then do not have that person do it. But do not let some board certification be your only standard. You will find many plastics and derms do not have much experience or training for these procedures. They also do not spend nearly the amount of time keeping up on the latest techniques as I do.

11.7 | Unregistered CommenterLH

To LH and Patriciarobinson:
Just some anecdotal evidence
When I was at ALC, every week or so, a client would come in for a consultation that had scars from burns caused by LHR from other doctors/practices. The scars were usually on the face and the clients were usually of East Indian or Middle Eastern descent.
A dermatologist, not a nurse/PA/laser tech, ALWAYS caused the burns. I would hear comments like "I chose to go to dermatologist because I thought they would be better" or " I checked out his credentials and I thought he/she was the best"
I’m not knocking dermatologists, but in my opinion, these burns were caused by improper skin type assessments. It got to be so routine that I would typically ask if they were treated by the derm him/herself and the clients were always surprised that I guessed.

After what I have seen, my advice for anyone seeking LHR is to ask a couple of questions in addition to checking out a doctor. Ironically I was asked these questions by savvy clients in my own consultations at ALC and I was UNABLE to answer the majority of them:

*how long has the doctor/practice/clinic performed hair removal with this laser?
*How many procedures doctor has personally performed?
*If the doctor is not performing the treatment who is?
*What is the education/training of person who would perform treatment?
*How many clients treated?
*How many times have they treated the body area for which I'm seeking treatment?
*How many clients with my skin tone and hair color?
*What laser brand is it? Manufacturer? The device type? (Nd:YAG/Ruby/Flash lamp/Alexandrite/ Diode /IPL)
*Do you own or lease the laser? When did you get it? Why do you use this one versus the other devices available?
*What are the benefits for me versus the other devices available?
*What side effects have you seen using this device and how long did they last (best/worst case)?
*What percentage of clients has had those side effects?
*Can I Contact clients who are pleased with results?
*Can I Contact any clients who have been done for over a year?
*Does FDA clear this laser for use on my Fitzpatrick skin type?
*Can you guarantee that my treatment will result in long-term hair removal?
*If so, how do you define long-term hair removal?
*What percentage of your clients didn't respond to treatment or were dissatisfied? What is your policy in the case of client dissatisfaction?
*If I still have hairs after my contract is up, what is your policy?
*If I have a change in skin tone from treatment, what is your policy?

I just had a skin tightening treatment with Refirme. My first one. When the treatment was over 2 large spots on my cheek were burned and the skin peeled off. The next day the areas were oozing and blistered, my face is swollen. Does this happen very often?

Patriciarobinson -

I had a bad experience with a plastic surgeon with kudos galore.

Check the thread on this "portrait-plasma-skin-regeneration".
My story is there,,,and it is not pretty.

I agree with the statement about feeling comfortable. I did not feel comfortable with the plastic surgeon. My lie detector was screaming. But - I went with the recommendations that I had been given.

As with any professional: If I have a bad feeling, I run.

Why I had to learn this simple life lesson again? I had too much on my mind. I was not paying attention. I almost pulled out at the last minute, I should have.

If I decide to submit to voluntary cosmetic procedures again...I will check out many practitioners.

11.9 | Unregistered CommenterDUMB ME

Betteroffnow

*Can I Contact clients who are pleased with results?
*Can I Contact any clients who have been done for over a year?
*If I have a change in skin tone from treatment, what is your policy?

I asked all the questions except those 3.
I was blatantly lied to about side-effects.

11.9 | Unregistered CommenterDUMB ME

I don’t think you are dumb at all. Look, I sold hundreds and thousands of packages. Only 60% of my consults bought so I was in front of A LOT of people. It was only after seeing and hearing about the countless adverse reactions from OTHER clinics and seeing the adverse reactions (admittedly few) from American Laser Centers, that I thought that these would be good questions to ask if I personally ever went in for any type of treatments.
You know, a lot of these lasers and technologies are so new that there may not even be anyone who’s lived with the results for a year. Many practices will site HIPPA laws and confidentiality in patient/doctor relationships to thwart efforts to get meaningful feedback.
Sometimes, no matter how much due diligence you do, no matter how much time you investigate, there will still be a problem-I mean there are some people out there who are allergic to aspirin right? At the end of the day you just have to take a leap of faith and trust the dr/nurse/practitioner and hope your trust is not betrayed. Doesn’t mean you’re dumb at all-you just got screwed

I guess this is pretty random at this point since the conversatyion has moved along.....If this is the same woman I think it is she was a victim of not only *the worst technique I have EVER seen*, but she had LEVULAN applied prior to tx. Who the hell just does that on demand? Oh..it makes me so mad. And not only that, Levulan is Rx, which means the DOCTOR gave the okay to use it and told the tech what settings to use. Unless they were so disreputable they didn't bother with that. And on that super tanned skin no less! I hate to say it, but I have to agree that many of the burns/poor results/adverse reactions I see are from a Doc or doc's office. I love my docs, but I also think that consumers think that LHR, IPL and Botox are part of grand rounds in school or something.They don't realize that it is so much cheaper to pull some retard off the front desk, give him/her a crash course in basic skin care (congrats you are now my PA!) and turn them loose on patients then it is to hire a skin care expert or nurse with aesthetic experience. Many think that you can set them up with conservative protocols and it's going to be okay, and that just isn't the case. You need a person that can read what is going on in the skin and react appropriately.
I don't know. I have some great Esti's, and then I get in some kid that seems great, and then I look at the chart and can't believe what the Esti did. Then I find out from a patient that the nurse was totally rude, and ignored her discomfort during tx. Then I get in a patient from a local derm that has her face peeling off and hyperpigmented because the derm was too busy to tell her how to use retin-a correctly.What the hell? Can't anyone do things right?

11.10 | Unregistered Commenterpurespa

Purespa,

I would like to know where you came up with Levulan being applied. It appears that you are grasping at straws so that you can find a way to blame it on a physician. I highly doubt this patient had ALA applied. So my suggestion is to stick to the known facts. When you apply ALA you do not need high fluences. You use low fluences with longer pulse widths to activate the ALA. There should never be this type of response to ALA especially on the back.

So in your statement above you think that 12 to 18 weeks of aesthetics school makes you a skin expert? According to your post no-one is as good as you and no-one can get it right unless they are of course you. I will put my 13 years of experience as a physician having seen over 70,000 patients up against your 12 weeks of school any day.


There are much better ways to get your point across. Calling people retards etc does not help your voice to be heard. Go back and read your post it seems to be someone who is ticked off at everyone. We all want constructive input on this site not just the rantings of someone who is mad at the world.

11.12 | Unregistered CommenterLH

Jeff,
Are we allowed to use this photo in our pt information? I think this is great photo to document the need for experience, regarding of the initials behind someone's name.
Denise

11.13 | Unregistered Commenterdc

Thanks for that info. Noone talks about the bad stuff usually, so it is good to be able to get this information.

Thanks
Nick

The tech I had did a test spot & still burned me bad.
I had second degree burns. I have pictures that look much worse than the one on here.
Almost 1 year later, & I still have white blocks all over my chest area.
I'm just thankful the tech didn't burn my face.

11.30 | Unregistered CommenterDEE

My back looks like that right now, except the burns are more even and close together. I had treatment 3 days ago. Does anyone know if this is permenant? The tech said it is not, and the settings were just up too high. This is my 4th treatment, she kept turning it up because I was not getting results at lower levels. Does anyone have a suggestion on what I should do? I am very fair and have been in the sun with out sunscreen and/ or uv protection clothing for years.

Burned girl-
I am not a doctor- but I saw alot of burns in the time I was with American Laser Centers. It depends how deep the heat penetrated into the dermis.
Use Aquaphor until the scabbing falls away, and then Mederma.to avoid scarring. I would also tell you to see a doctor. If the area is hyperpigemented (turning dark), then you can demand that the spa offers you complimentry microdermabrasions after the area has healed. If the area is hypopigmented (turning white) then there is not much you can do that I am aware of.
If you go back for further treatments, INSIST on a test spot before each and every treatment. And for god's sake keep the treatment area out of the sun!

Thanks betteroffnow. My back is healing pretty quickly, although it has been a very painful and frightening few days. What do you mean by test spot? Like one spot that you leave for a few days to see how it reacts? I have had my back done before- I think this time the settings were too high, and the headpiece got too hot. It was excruciating before she even got to the pulse.

When I was a manager for ALC, the safety protocol was a test spot before each treatment. Not all lasers are the same but our lasers gave a reading if the skin temp was too high and it was above the acceptabe parameters to treat. (which is why I'm amazed at the number of ALC burns that are on this site)
Ask the tech and/or manager or ask to speak to the doctor- how do they avoid burns in their patients? What are they going to do for you now and how will they ensure your safety for the future?

I got burned just like this person in the photos (except the lines were closer together) I have photos from everyday... it has been over a month now & those spots are now white & pink lines (the Dr. told me to start tanning those spots to get them to match the rest of my skin)... is it really okay to do that? I went to the tanning bed & have tanned them about 10 times 5-10min each time & they are just pink & still white. He also tells me that they will go away in a month or so. Is he just telling me this, or will they go away?? I am a model (I have been since I was 7) & this is my career, I am afraid that this may be permanent. Any suggestions on what to do, or what might help? I am thinking about taking this to court if it does not heal in a month & look normal, since I cannot model with my thighs burnt. Here are some photos... PLEASE someone HELP!! Any advice would be great!

PHOTO FROM THE FIRST FEW DAYS:
http://i31.photobucket.com/albums/c372/ModelLilia/Day4.jpg

PHOTO FROM TODAY:
http://i31.photobucket.com/albums/c372/ModelLilia/DSC06420.jpg

12.11 | Unregistered CommenterLilia B

(This comment has been removed for violating this sites guidelines on posting. A second removal will result in this IP being banned. Medspa MD)

I need help, I have a similar problem, i did the gentle candela laser for my brownspots, i had NO sun exposure and they have turned dark, three days after the treatment it was extremely itching and now they are jsut dark, some have faded away a little but some i see no chnage, the place told me to use triluma which is $135 more added to the wasted $350 on the laser that made things worse. what should i do. thanks

12.16 | Unregistered CommenterYuniel

Okay....so my last post got deleted. I did not curse or sling insults, but I guess that it was deemed offensive. I will play nice from now on, and I do apologize if I offended someone. Truly.
I was responding to what I felt was an un-warranted flame and I probably should have left it alone. I'll be nice and just say this:

LH, I have read many of your posts and have enjoyed them. Honestly, I was taken back by your reply to my comment. I would respectfully like to say the following:

* I found your assumptions about me offensive.
* I certainly do not consider myself the best. I'm good, but as I said the moment you think you are the greatest, you're done. I am not angry at the world. I found your response angry, I feel you flamed me. I do not want a war, nor do I want to turn this thread into one big argument.
* I am well aware of the technique associated with Levulan. We use it extensively and safely in my clinic. I was commenting on the fact that it has been used inappropriately and people have been hurt, as featured on GMA one morning. I have personally observed this, though somewhat infrequently. Thankfully not where I work.
* Yes, I am an aesthetician, but I always, always, defer to the diagnosis a physician renders. To go against it would be practicing medicine without a license. I have been practicing for over 10 years now and I learn more every day. All I do is skin. Day in and day out, so yeah, I think I get skin. I never said I was better than a doc. Yes, I think I am great at what I do, though. To assume that I am not good at what I do, or that I am not qualified to provide advanced skin care tx under the supervision of a physician that has delegated it to me; is resorting to the same, petty, turf wars I see people fight on this sight every day. LH, I will refer you to the thread LS started.
* I do agree with LH that 12-18 weeks of school only gives the barest understanding of the skin and it's functions, but I think it is unfair to comment as though I am some wet-behind-the-ears teeny-bopper on this site calling myself and "expert". That is not the place I am coming from, and it isn't what I said.To assume that I graduated 10 years ago and haven't learned anything since then is plain wrong. I am upset though, that as these tx become more available, burns and serious complications are on the rise. We spend alot of time training in my clinic, but I still see things being done incorrectly. It's frustrating to have a staff member not review a chart and see the patient is on Coumadin, or to not chart a bad reaction, or even a tan. If this happens in my clinic, under my nose, what goes on elsewhere? It is my job to insure the safety of our patients, and I take that very seriously. Even I can make mistakes though, and I never said I didn't.
* If anyone was offended by my use of the word "retard" I am sorry. It was indeed inappropriate. There are better ways to get my point across.

I hope this smooths things over, and gives a little more insight into my position.
I am not here to fight, seriously.

I have been "sold" a large package of photo facial treatments from pure med spa. I have become very apprehensive about having them, but can't get my money back. Any advice on how to find out about the reputation of this franchise and whether I should proceed with treatments?

01.7 | Unregistered Commenterjr

I have read all the articles and I notice that there is no mention of MONEY. These doctors found a way to make a buck and jumped on board. Training PLEASE. That takes time and time is MONEY.
Yes, there are good Doctor's who perform excellent procedures. Just look at Hollywood. The rest of us have to rely on the only resources that we have. Unfortunately those resources are some what slim. Let's face it. You get what you pay for.
Now can anyone guess if I have had the this IPL Procedure? Hmmmm
Let's just say I have been BURNED.

01.11 | Unregistered CommenterJAM

From listening to all of this information I have come to one conclusion. Do your Homework. Right?
I did not do my homework. This Physician has been my Physician for over 10 years. Yes that's right. Someone I trusted with my life did this to me. It was done by one of his employees.
You notice I said he did this to me. He did not do the IPL. So is it his fault? YES. He is responsible for what goes on under that roof. Blame? Blame goes to the doctors who give untrained individual the loaded laser.
American Medical Association is also blame for this. They have dropped the ball once again. Let's face it. People have to be injured or worse die before you get their attention. Sad, but that is the world we live in. . Just keep complaining and writing letters. I call it (The squeaky wheel). It will get the attention eventually. They will get tired of hearing about it and do something. So all you VICTIMS out there. Keep up the good fight. Let's keep this from happening to anyone else.

01.12 | Unregistered CommenterJKC

I'm having trouble finding a lawyer who will take my case.
Has anyone else had any trouble?
They say that it is just not worth their time.
I had second and third degree burns to my face.
Missed 7weeks of work.
Have permanent scarring.
This has been a nightmare.
I feel all alone.
Help

01.12 | Unregistered Commenterlily

In July, I went to a medspa and began a process of 10 blue light procedures. Each one done every other day. About two weeks later, I had a facial. Then, about two weeks later, I had a green peel. WIthin about two weeks, my skin broke out and the bumps began to heal leaving dark marks on my skin. The spa tried to correct the damage by giving me chemical peels, but I decided since the spa screwed up my skin I didn't want them on my skin anymore. I met with their medical director and was given a prescription for tri-luma. My skin is awful. I have dark marks all across my forehead and on the left and right sides of my face. The spa claims they don't know what happened, which is unfortunate because I would like to know. Is anyone familiar with any of these procedures? I have seen doctors about my face and none of them have been familiar with the green peel. I have faith that my skin will return to normal, but it irks me that the spa isn't being cooperative.

01.13 | Unregistered CommenterMBA

Why were you doing the blue light procedures? I assume it was for acne. If it was for the acne and the acne has improved you were likely left with post-inflammatory hyper-pigmentation at the sites of the previously active acne. This should resolve over the next 3 months or so. It probably has more to do with the way your body heals than the procedures. What skin type are you? Are you caucasian or do you have ethnic skin? Ethnic skin is more likely to hyper-pigment.

01.14 | Unregistered CommenterLH

LH,

Yes, the blue light procedures were for acne. I am ethnic which explains the dark marks. I asked the spa if they worked with ethnic skin and they said yes. They even showed me pictures of ethnic skin patients. After my skin flared, the manager said ethnic skin is harder, which irks me because if it was harder why wasn't I told that before the procedures were done--I wouldn't have done them. The dark marks are all across my face. I don't understand why all the bumps occurred after I had the green peel. I don't know if it was a combination of the blue light, the facial and the green peel or if it was just one of the procedures.

01.14 | Unregistered CommenterMBA

Would anyone know what is the best treatment for dark spots(hyperpigmantation) due to laser burns? like the ones in the picture of the artical

01.15 | Unregistered CommenterS

My sister was recently severly burned during an IPL treatment. Similar to the back burns you show above but far more extreme and on the right side of her face. She has 3 areas which were determined to be 3 degree burns and have gone black. Her doctor said not to be concerned and that in time it will go away. He also offered her further treatments free of charge. My husband who is a fire fighter is very concerned...what do you think? and, any advice..

Hyperpigmentation: with time it usually goes away. However, you can use hydroquinone 2-4% and Retin-A to shorten the recovery time and make sure you always wear sun block at all times.

01.25 | Unregistered Commenterpmdoc

If the injuries are truly "3rd degree" burns - then you need to see a plastic surgeon or other burn expert promptly. 3rd degree burns are full-thickness injuries to the skin, with the black area being completely numb. They may require surgical excision or even skin grafting....if that's what your sister indeed has.

That being said, it would be highly unusual to have a third degree burn from IPL. I'm wondering if the diagnosis is correct - you'll have to take her for an evaluation in your area. Good luck!

01.25 | Unregistered CommenterTF

laurie ann,
3rd degree burn ? are you sure ? sound like a doc who may be over excited.

01.26 | Unregistered Commenterpat

PostPost a New Comment

Enter your information below to add a new comment.
Author Email (optional):
Author URL (optional):
Post:
 
Some HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong>

Join Medical Spa MD

captcha
MEDICAL SPA MD
Medical Spa MD

A community of dermatologists, plastic surgeons, laser clinics, & skin clinics world wide.

Medical Spa MD is a world-wide community of physicians and clinicians practicing cosmetic medicine. Please read our Terms of Service, Advertising Terms and Privacy Policy.

Copyright © 2011. All rights reserved.

LEGAL NOTICE & TERMS OF SERVICE